Privacy Policy

Last Updated: April 2026

Overview

Hearts to Homes Team ("we," "us," or "our"), operating through Real Estate One and at the website heartstohomesmi.com, is committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it.

If you have any questions or concerns about this policy or our practices, please contact us at derica@heartstohomesmi.com or by phone at 734-323-4486.

Information We Collect

We collect information that you voluntarily provide to us when you fill out a contact form, request a home valuation, sign up for our newsletter, or otherwise communicate with us. This may include:

• Your name and contact information (email address, phone number)
• Property address or location information (if provided)
• Information about your real estate needs (buying, selling, budget range, preferred areas)
• Any other information you choose to include in your messages to us

We may also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed. This information is used only for analytics and to improve site performance.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide the services you requested
• Send you property listings, market updates, or other real estate information you've requested
• Schedule consultations and follow up on your real estate needs
• Send newsletters or updates you've subscribed to
• Improve our website and services
• Comply with legal obligations

We will not send you unsolicited marketing communications or sell your information to third parties for marketing purposes.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following limited circumstances:

• Service Providers: We use GoHighLevel (GHL) as our CRM platform to manage contact information and communications. Your information entered through our website forms is stored in GHL in accordance with their privacy policy.
• Real Estate One: As a licensed team under Real Estate One, certain transaction-related information may be shared with our brokerage as required by real estate law and brokerage policy.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. Cookies are small files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our site may not function properly.

We may use analytics services (such as Google Analytics) to understand how visitors interact with our website. These services may collect information about your visits in aggregate and anonymous form.

Third-Party Services

Our website may contain links to third-party websites or integrate services including:

• GoHighLevel (GHL): Our CRM and contact management platform
• IDX Broker: Our MLS listing integration (coming soon)
• Google: Maps, analytics, and business profile services
• Social Media Platforms: Instagram, Facebook, YouTube

These third-party services have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of these external sites.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Opt out of marketing communications at any time by contacting us or using unsubscribe links in emails
• Object to or restrict certain uses of your information

To exercise any of these rights, please contact us at derica@heartstohomesmi.com.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with a revised "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this policy are effective when they are posted on this page.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us:

• Derica Wade · Associate Broker · Hearts to Homes Team
• Email: derica@heartstohomesmi.com
• Phone: 734-323-4486
• Real Estate One · 44644 Ann Arbor Road, Suite A · Plymouth, MI 48170

Equal Housing Opportunity. Hearts to Homes Team operates under Real Estate One, a licensed Michigan real estate brokerage.